Returns & Exchanges
At Hollywood Collectibles, we want you to be completely satisfied with your purchase of cinematic history. If your item isn't a perfect fit for your gallery, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the specific order containing the item you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully pack your collectible in its original manufacturer packaging, ensuring all certificates of authenticity and accessories are included to maintain the item's value.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your shipping carton, covering any previous delivery markings.
- 4.Inspection and Refund
Once our curators receive and inspect the item for its original condition, we will process your refund to the original payment method within 5-7 business days.